Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload content, or request customer support.

• Account Information: Email address.
• Usage Data: Information about your interactions with our service, such as upload history and translation preferences.
• Uploaded Content: Subtitle files you upload for translation. These are processed temporarily and are not stored permanently after the retention period.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing your subtitle translations.
• Sending you technical notices, updates, and support messages.
• Monitoring and analyzing trends and usage.

3. Data Sharing

We do not share your personal information with third parties except as described in this policy (e.g., with cloud service providers who assist us in operating our services) or with your consent.

4. Data Retention

We retain your personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations. Uploaded files are automatically deleted after processing or after a short retention period for download availability.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You can contact us to exercise these rights.

6. Cookies

We use cookies to help you log into the service and to understand how the service is used. You can set your browser to refuse all or some browser cookies.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].